CHAHONG ACADEMY INTERNATIONAL

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CHAHONG ACADEMY INTERNATIONAL

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CHAHONG ACADEMY INTERNATIONAL

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FAQ

Q3. I can't play videos on my PC.

Please reinstall the video player after you delete the [yoondisk HD] video player from [Delete/Add Program], and then set it at [Control Panel]-Change View Category [Big Icon]-[Internet Options]-[Advanced]-[Return to as it was].

 

If it doesn't work on Internet Explorer, it may run on Google Chrome browser, so try installing the browser and playing the video player.

 

If you use Windows XP, when installing the video player first time, save the installation file on the desktop, exit your Internet browser, and log in to the homepage again and try running it.

 

If you use Windows Vista, it’s recommended to update Windows. Please install net framework and play the video on the Chrome browser.

 

If you have tried all of the above methods, but still cannot play the video player, please complete the detailed symptoms and PC specifications (Windows version, browser version) at 'CONTACT’ -> ‘1:1 Contact’ at the top of the homepage and we will help you.