CHAHONG ACADEMY Personal Information Processing Policy


Personal Information Processing Policy


CH International (hereinafter referred to as the "Company") values customers’ personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.

"Company" informs you of what purpose and method the personal information customers provide are used for and what measures are taken to protect personal information through this Personal Information Processing Policy.


Article 1 [Items of personal information collected and collecting method]

Items of personal information collected

1. "Company" collects the following personal information for membership, consultation, and service application.

- When signing up for membership: Name, login ID, password, mobile phone number, email, information of legal representative for subscribers under the age of 19.


- When applying for service: address, payment information

2. Service use records, access logs, cookies, access IPs, payment records, and rogue use records can be generated and collected during the service use or business processing.


Collecting method

- Collects through the website, written form, bulletin board, email, event application, delivery request, telephone, fax, generation information collection tool.


Article 2 [Purpose of the collection and utilization of personal information]

"Company" utilizes the personal information collected for the following purposes:


Rate settlement based on performance of the contract on service provision and service provision

Content delivery, purchase and payment, delivery of goods or invoices, personal certification of financial transactions and financial services


Member Management

Identifying oneself regarding the use of membership service identifying individuals, preventing fraudulent and unauthorized use of rogue members, confirming intention to sign up, confirming age, confirming the consent of a legal representative when collecting personal information for children under the age of 14, handling complaints, and conveying notices.

Use for marketing and advertising

Delivery of advertising information such as events, identification of frequency of access or statistics on the use of services by members


Article 3 [The retention and utilization period of personal information]

In principle, the information will be destroyed without delay after the purpose of collecting and using personal information is achieved. However, the following information shall be retained for the period specified for the following reasons:


Reasons for information retention based on the internal policy of "Company"

 In the event that a member withdraws, the member's information can be retained for 5 years from the date of cancellation of the service contract for the purpose of preventing the recurrence of illegal use by the rogue member, resolving disputes, and cooperating with the investigation agency upon request.


Reasons for information retention by relevant laws

In the event that it is necessary to preserve the member information according to the relevant laws, such as the Act on Consumer Protection in Electronic Commerce etc., "Company" shall keep the member information for a certain period as prescribed by the relevant laws as follows.

1. Records of contract or withdrawal of subscription, etc.


- Reasons for preservation: Act on Consumer Protection in Electronic Commerce etc.


- Retention period: 5 years


2. Records of payment and supply of goods, etc.


- Reasons for preservation: Act on Consumer Protection in Electronic Commerce etc.


- Retention period: 5 years


3. Records of consumer complaints or dispute handling


- Reasons for preservation: Act on Consumer Protection in Electronic Commerce etc.


- Retention period: 3 years


4. Records of logging


- Reasons for preservation: Protection of Communications Secrets Act


- Retention period: 3 months


Article 4 [Destruction procedures and methods of personal information]

The "company" shall, in principle, destroy the information immediately after the purpose of collecting and using personal information is achieved. Destruction procedures and methods are as follows.


Destruction procedure

The information entered by members for membership registration, etc. is transferred to a separate DB after the purpose is achieved (separate filing box in case of paper) and is stored for a period of time and then destroyed in accordance with the internal policy and other reasons for information protection under relevant laws (see retention and use period).

Personal information transferred to a separate DB will not be used for purposes other than those held, unless it is provided by law.


Destruction method

Personal information stored in electronic file formats is deleted using technical methods that cannot be restored.


Article 5 [Providing Personal Information]

"Company" will not provide the users' personal information to the outside in principle. Exceptions are made in the following cases:

If the users agree in advance


If it is required by the provisions of law or there is a request of an investigative agency in accordance with the procedures and methods prescribed in law for investigation purposes


Article 6 [Consignment of collected personal information]

"Company" does not consign the performance of services.


Article 7 [Rights of users and legal representatives and their methods of exercise]

A user may inquire or modify his or her registered personal information at any time and may request to unsubscribe him or her.


Click “personal information change" (or "member information modification" etc.) to inquire or modify user’s personal information or "member withdrawal" to unsubscribe (withdraw agreement), and after going through the personal identification procedure, you may inquire, modify it, or withdraw from the service.


Or contact the person in charge of personal information protection by email and we will take care of it without delay.


In the event that you request correction of personal information errors, the personal information shall not be used or provided until the correction is completed. In addition, if the wrong personal information has already been provided to a third party, the correction result will be notified to the third party without delay so that the correction can be made.


"Company" processes personal information that has been revoked or deleted upon request by users as specified in the retention and use period of personal information collected by "Company" and prevents access to or use for other purposes.


Article 8 [Installation, operation and refusal of the automatic collection device of personal information]

"Company" operates "cookie" etc. that store and retrieve your information from time to time. Cookie is a tiny text file that the server used to run the website sends to your browser and is stored on your computer's hard disk.

"Company" uses cookie for the following purposes:


Purpose of use of cookie etc.

1. Target marketing and personalization services are provided by analyzing the frequency of access and visit times of members and non-members, identifying and tracking the users' tastes and interests, and identifying the degree of participation in various events and the number of visits etc.


2. You have the option to install cookie. Therefore, you may allow all cookies by setting options in your web browser, check every time cookie is saved, or refuse to save all cookies.


How to reject cookie settings

1. To reject cookie settings, you can choose an option in your web browser to allow all cookies, check every time you save cookie, or refuse to save all cookies.


2. Example of setup (for Internet Explorer): Tools at the top of a web browser > Internet options > Personal information


3. However, if you refuse to install cookies, it may be difficult to provide services.


Article 9 [Complaint handling service on personal Information]

"Company" designates the relevant departments and personal information protection managers as follows in order to protect the personal information of customers and handle complaints related to personal information.


Person in charge of personal information protection

CH International


Phone number: 02-3445-8505




Person responsible for personal information protection

CH International


Phone number: 02-3445-8505




You can report all personal information protection related complaints arising from the use of the service of "Company" to the personal information protection manager or department in charge.


"Company" will quickly and fully respond to users’ reports.


If you need to report or consult other personal information violations, please contact the following organization.

Personal Information Infringement Reporting Center ( / +82-118 )


Cyber Crime Investigation Team of the Supreme Prosecutors' Office ( / +82-2-3480-2000)


National Police Agency Cyber Security Bureau ( +82-182)